How Do You Help Clients Receive Medical Care They’re Entitled To?

Many times our clients come to us because they are not certain that they’re receiving the care that they deserve and that they are entitled to. My care coordinator and I will work together to make sure that they are receiving that care.  The care coordinator in my practice is a registered nurse by education, and so she is able to review the chart and meet with the professional staff at that care facility to make sure that the proper care is being delivered.

At the same time, if a client is being told that they are going to be discharged from the hospital or discharged from the skilled nursing facility because they no longer need that level of care, there are specific regulations that require certain language in that discharge notice, and I will review that document to make sure that those requirements have been met. If I feel they have not, then we will appeal to the appropriate government agency to make sure that person receives the care that they need.